Frequently Asked Questions


What if I'm not available to play?

No problem - simply Login and click on the green button Available to Play, that's next to your profile picture, to change it to Not Available. This will remove your profile from the Players Search Results. When you're ready to play again, just update your status back to Available to Play.


How do I close my account?

  • Log in to your account from here
  • Go to your profile (My Profile link in top right dropdown)
  • On the right, under Account click on the "Close my account" link.

How do I add a new tennis facility to the site?

The quickest way to add a new tennis facility is by completing this form - add new tennis courts. If you fill out all required info, we'll publish it immediately and you can select it as your home court.

Alternatively, you can email us at data@tennisround.com and include the following information, but it may take about a week to process it.


How do I add a home tennis court to my profile?

  • Log in to your account from here
  • Click on the Courts tab
  • Find a tennis facility you like and click on its "Select as home court" button

How do I remove a home tennis court from my profile?

  • Log in to your account from here
  • Click on your name (top right) and select "My Profile"
  • Click this icon () next to a home tennis court to remove it

How do I update tennis facility information displayed on the site?

Please, send an email to data@tennisround.com and describe what information about the tennis facility needs to be updated.


I forgot my password. How do I reset my password?

  • Go to this page (or click Login button, then Forgot your password link)
  • Enter your email address and click the "Reset Password" button
  • Check your email. You will receive an email from Tennis Round with a link
  • Click on the link and reset your password

How do I change my existing password?

  • Log in to your account from here
  • Click on your name (top right) and select "My Profile"
  • Click the Edit My Profile dropdown
  • Click the Change your password link
  • Enter your Old (Current) Password, create a new password and re-enter it
  • Click the Change Password button to confirm

How many match invites and responses can I send per day?

  • With the Free Trial Plan you can send up to 10 invites per 24 hours. If you upgrade to the Premium Plan you can send unlimited number of invites and messages.

  • Scheduling a match can take 3 or 4 responses. Remember to propose a time and place, when you invite someone, to schedule the match more quickly.

Will anything be posted on my Facebook page without my approval?

  • No. Tennis Round will not post anything on your behalf without your permission. We've integrated with Facebook so you can share things you're excited about. Like showing your friends where you play tennis, or telling them about the match you won today.

How does the Player Matching Program work and what will I get from it?

The Tennis Round Automatic Player Matching service automatically searches for tennis players that might be a good match for you, and when someone agrees to play, it sends you a match confirmation email. Depending on your location and skill level, as well as the concentration of players in your area, you could get 3-4 confirmed matches every month. You can also report your match results and earn points to advance in the official rankings. The program costs $6.99 per month or $29 per year. You can start and stop your subscription at any time.


How do I cancel my subscription to the paid Premium Plan and Automatic Player Matching service?

To cancel your paid subscription please login to your account from www.tennisround.com/login and go to My Profile (top right). Then under Plan click on Cancel My Subscription. This will cancel your paid Premium Plan and the Automatic Player Matching service. You will still be able to access your account and use Tennis Round with a Basic Free Trial plan, but you won't be able to send unlimited messages and Tennis Round will no longer look for tennis players for you.